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Terms & Conditions

Terms & Conditions
Any order with a shipping address, or ship-to name that we cannot verify will be held for up to 2 weeks, or cancelled and refunded. Due to the amount of fraud that we encounter, it is necessary to take these steps to protect both our customers, and ourselves.

WARRANTY ISSUES:
For BICYCLES:
All bikes purchased through BMXLEGIT.COM must be assembled by our in house bike shop mechanic. If the bike is NOT built by our in house bike shop mechanic, all warranty will be VOID.

For all warranty claims, please contact us at team@bmxlegit.com
In order for us to follow up on your issue, please provide us with the followings:
- Order Number to we will confirm date of purchase and determine if the item is still under the manufacturer’s warranty time limit
- A brief description of the claim
- Photographs of affected parts
- Serial number of bike on the bottom of the BB section

Warranty does not apply to the following:
• Any part of a product that has been installed, altered, repaired, or misused
• Damage from unintended style of riding, abuse, neglect, skidding, accident, and racing
• Normal wear and tear of any product (including but not limited to - saddles, grips, tires, tubes, cables, brake pads, chains)
• Failure to provide regular maintenance of any product
Labour and shipping are the responsibility of the customer. We do not cover parts purchased and labour performed by another bike shop.
Note: Warranty is for original owner only.

SHIPPING / BILLING ADDRESS or NAME MISMATCH: Please use a credit card in which the billing address is the same as your shipping address. Having a mismatched shipping address may delay your order up to 2 weeks so we can have time to confirm that address. For the fastest service, PLEASE make sure that your "ship to" address, and your "billing" address is the same as what your credit card or bank has on file.

Any order with a shipping address, or ship-to name that we cannot verify will be held for up to 2 weeks, or cancelled and refunded. Due to the amount of fraud that we encounter, it is necessary to take these steps to protect both our customers, and ourselves.

Any further enquiries, please email us: team@bmxlegit.com

Privacy Policy
Your privacy is very important to us! We WILL NOT share or sell any information gathered by us to any other source.
Credit card info is NEVER stored or kept on file. ANY credit card info that is shared with us for a transaction is immediately shredded.